FAQS

 

"Effective solutions within 3 hours."

How do you work?
We work based on accomplishment, so if you don´t want to hire any of the candidates that you interview, you have no obligation. If you do the rates are in our blog.

What if after a " x" months I don´t want to count with the employee and my employee comes back with us?
If they do not want to replace with a new candidate we freeze your guarantee until you need it. All you have to do is call us and we reactivate your guarantee from that time.

I've been calling you but you don´t answer the phone!
To guarantee good attention always call 629 157 757, this phone is exclusive for clients. The other numbers are for outgoing calls and candidates.

Until what time can I ring you?
The office closes at 15:00 h, so that you can call to see what you want to your Belen, she will attend you delighted, but out of the office now, and always within reasonable times.

Can you send me an email with the selected candidates?
Apart from taking five minutes to tell you all the candidates profiles, we will also send you all the details by mail.

I have an employee with whom I can´t count with anymore but I want to recommend, I can give her your phone?
Yes, of course, but the candidates must ring a specific number for them: 671 55 88 87 or 671 55 90 11 and not the number for clients so our line don´t collapse.

I've liked the candidates but this month it´s no a go time to make the payment to The Homemaid, so I'm considering not hiring.
No way!! The economic aspect of our relationship is not the most important. For us the most important aspect is solving your necesities. If you're happy, you will to recommend us to your friends and family, so don´t worry if it is a bad month to make the payment, we will try and find a solution.

Do you have a standard contract?
Of course! In our blog you will find everything: Model contract payroll, TA6, TA2, dismissal documents with notice and without notice.

 

Testimonios

  • “La diferencia fundamental entre esta y otras agencias es que te entienden a la perfección. Su cartera de empleadas, que por experiencia sé que es buena, a las entrevistas vienen con las referencias contrastadas y de antemano la agencia te anuncia a quién te va a enviar y las características de la/s personas que te mandan para que decidas si encaja o no de antemano y ahorrarte tiempo.”
    Esther Lumbreras,
    Ejecutiva
  • “Yo la he utilizado tanto para mí que tengo un hijo de 3 años, como para mi madre que padece la enfermedad de Alzheimer, y a pesar de ser circunstancias tan dispares me han proporcionado personas estupendas. Tanto es así que no he necesitado pedir sustitución en los meses que te dan de cadencia, pues han encajado ambas a la perfección. Sin lugar a dudas la recomiendo.”
    María Bento,
    Directora de banco
  • “Belén solucionó las necesidades de una familia colombiana, recién llegada a Madrid, que buscaba ayuda en el hogar. Ofreció un listado de candidatas muy adecuado a las necesidades de la familia, y de hecho contrataron a una de ellas con la que están encantados. The Homemaid ofrece seriedad, confianza y buen trato. Recomendamos sin ninguna duda sus servicios.”
    Alexandra Gómez,
    Mad. Relocation Services